Terms and Conditions

At https://lodhabellevuemahalaxmi.in/ (the “Site”), operated by Proptiger as an Authorized Marketing Partner, we respect your privacy and are committed to safeguarding your personal data. This Terms and Conditions explains what we collect, how we use it, and your choices—especially relating to analytics, advertising, and tracking technologies such as Google Ads, Google Analytics, Microsoft Clarity, and Meta Pixel.

1. Updates to This Policy

We may update this Terms and Conditions periodically. The “Last updated” date shows when changes were made.

Your continued use of the Site after updates means you accept the revised Policy.

2. Information We Collect

• Information you provide: name, phone number, email, project preferences, messages submitted via forms.
• Technical & tracking data:
  • Click IDs (e.g., GCLID, FBCLID), UTM parameters
  • IP address and approximate location
  • Device, OS, browser, language
  • Pages viewed, time on page, events, referring URLs
  • Session replays/heatmaps (via Microsoft Clarity)
• Collection methods: forms, cookies, pixels, local storage, analytics scripts, web beacons.

3. How We Use Your Information

• Respond to enquiries, provide brochures, and schedule site visits.
• Run marketing campaigns; measure conversions; improve ad relevance (Google Ads/Meta); optimize landing pages.
• Analytics and site improvement (Google Analytics); usability insights (Microsoft Clarity).
• Security, fraud/spam prevention, and compliance with applicable laws (including RERA where relevant).
• Send updates about relevant projects; you can opt out anytime (see “Your Rights & Choices”).

4. Cookies & Tracking (Google, Clarity, Meta)

• We use cookies and similar technologies for essential functionality, analytics, and advertising/remarketing.
• Google Analytics: helps analyse usage. Manage at GA Opt-out Add-on.
• Google Ads / Enhanced Conversions: supports conversion tracking and ad optimisation. Manage ads at Ads Settings.
• Microsoft Clarity: provides session replay/heatmaps; data may be processed by Microsoft per their policies.
• Meta Pixel: supports remarketing on Meta platforms.

5. Sharing & Disclosures

• Vendors/Processors: hosting, analytics, CRM, ad platforms (Google, Microsoft, Meta) strictly for the purposes above.
• Developers/Channel Partners: where needed to follow up on your enquiry for a specific project.
• Legal/Compliance: if required by law, regulation, or to protect our rights/users.
• We do not sell your personal data.

6. Data Security

• HTTPS/SSL in transit; restricted internal access; principle of least privilege.
• Periodic reviews of forms, endpoints, and access logs to reduce misuse.

7. Data Retention

We retain personal data for as long as needed to fulfil the purposes in this Policy (typically 12–36 months for marketing/analytics), or longer if required by law, dispute resolution, or to enforce our agreements. We periodically review data and securely delete or de-identify it when no longer needed.

8. Your Rights & Choices (India)

• Access/Correction: request a copy or correction of your personal data.
• Withdraw Consent/Opt-out: unsubscribe from marketing emails/SMS/WhatsApp at any time.
• DND/NDNC: by sharing your number you authorise us to contact you despite DND/NDNC; you can revoke this at any time.
• Cookie Controls: manage cookies via your browser and (if available) our consent manager.

To exercise rights, email info@lodhabellevuemahalaxmi.in/ with subject “Privacy Request”. We may verify your identity before acting.

9. International Transfers

Some processors (e.g., Google/Microsoft/Meta) may process data on servers located outside India. By using the Site, you consent to such transfers subject to appropriate safeguards under applicable laws and the vendors’ terms.

10. Children’s Privacy

The Site is not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided data, please contact us to delete it.

11. Contact & Grievance

Proptiger Marketing Services Pvt. Ltd. (Authorized Marketing Partner)
First Floor, Batra House, Sector- 32, Gurgaon, Haryana,122001 India
Customer Care: 18001031041
Email: info@lodhabellevuemahalaxmi.in/

For developer-specific policies or RERA details, please refer to official project documentation and the respective developer’s website.